Artificial intelligence is changing the manner in which organizations create and capture value, how and where we work, and how and with whom or what we interact and communicate. Moving further into the 21st century smart technologies, artificial intelligence, automation, robotics, and algorithms will increasingly shape organizations and their environments. This puts forward interesting and challenging questions in communication research; research themes include the impact of conversational agents for stakeholder communication, how AI changes the nature of work and communication processes in organizations, in the automation of certain organizational processes (e.g., hiring procedure) comes with certain biases, and the impact of algorithmic decisions making within organizations and what that means for stakeholder relationships.

Furthermore, our group is deeply embedded in the latest developments of computational social science, and in the implementation of large-scale data collection and analysis for communication research.